Andy Wilson Director In 2000 Westlife featured on 4 No 1 hit songs, some things are best left in the past. For 2 people however it was the first time they would meet. Since then their paths have crossed many times, even working alongside each other for […]
Read more →Customer Satisfaction We take customer satisfaction seriously and after our measure what you manage & manage what you measure blog we thought we had better practice what we preach. So as it’s the end of another busy year we […]
Read more →Manage what you measure & measure what you manage In this world of KPI and endless spreadsheets it’s sometimes difficult to produce meaningful data, or in reality act upon the data you are producing. There is no point in producing beautiful spreadsheets if you don’t understand the […]
Read more →Now if you’re a web developer you probably get the joke. If you’re a printer of handle print form digital developers you either don’t get it or the hairs on the back of your neck just stood up. For everyone still scratching their heads let me […]
Read more →“If ivver tha does owt fer nowt” (should we undertake ‘FREE’ work) As a relatively young company Spot On is often asked to demonstrate its capabilities with a ‘FREE’ piece of work. We are not opposed to doing this but we feel it can sometimes ‘Cheapen’ […]
Read more →Should we undertake ‘Charity Work’? They say to ‘walk a mile in my shoes’ gives insight into a person or companies life, so after we drove 2,600 miles with our client we believe we qualify to know much more about them and their operation. The concept […]
Read more →Spot On is ONE A year in numbers We have had a great first year and managed to exceed our business plan, so we thought we would share some stats and thoughts with you, the ones we can talk about anyway. We do lots of white […]
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