Customer Satisfaction We take customer satisfaction seriously and after our measure what you manage & manage what you measure blog we thought we had better practice what we preach. So as it’s the end of another busy year we […]
Read more →Manage what you measure & measure what you manage In this world of KPI and endless spreadsheets it’s sometimes difficult to produce meaningful data, or in reality act upon the data you are producing. There is no point in producing beautiful spreadsheets if you don’t understand the […]
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Should we undertake ‘Charity Work’? They say to ‘walk a mile in my shoes’ gives insight into a person or companies life, so after we drove 2,600 miles with our client we believe we qualify to know much more about them and their operation. The concept […]
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